Why can't I adjust the volume to the maximum level? Category : Setup / Operation If the volume level still remains the same or a warning message pops up after you press the " " button to adjust the volume, please ensure that the [Volume limit] setting is disabled. Route: SETTINGS > Volume Limit > off Is the answer helpful? Related Why is my media player not responding or not functioning properly while connecting to the computer? Why are the files in my MP3 not organized in alphabetical order? Why can’t I update my MP3 player to the latest firmware version? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started